We offer a no-quibble returns policy. In the unlikely event that you are unsatisfied with any item or there is a fault with any goods we will refund or replace them without any fuss.
HOW TO ARRANGE A RETURN Returns of goods which are not faulty are at our sole discretion. For goods to be considered for return they must be unopened cases that are in the same condition as they left our warehouse and not have sustained any damage. If you would like to discuss a return you should contact us directly. Please be aware that as the customer, you are responsible for returning the goods to our warehouse at your own expense. Sealzone will not be responsible for any goods lost in transit.
RETURNING THE GOODS
If you are returning goods, we would recommend ensuring returned goods are sent on a recorded, signed-for service.
Returns are accepted within 7 days from the date of delivery.
Please return items to the address below:
Sealzone
UNIT D2
PARADISE NURSERY
PARK LANE PARADISE CHESTNUT, WALTHAM CROSS HERTFORDSHIRE
EN76PX
UNITED KINGDOM
Once the goods have been received and checked by the warehouse, we will issue either a credit note or a refund.
FAULTY GOODS
We will replace or refund in full for any faulty or defective goods provided that you notify us in writing within 7 days of receiving the goods. Once we have received notification from you, we will arrange a collection for the faulty goods and process your refund or replacement.
